Legal Information
ukunderground.com is operated by S.U. Corporation Limited, trading as Strictly Underground.
Registered in England & Wales, Company No. 02831877.
Registered office: 12 Station Court, Station Approach, Wickford, Essex SS11 7AT, United Kingdom.
VAT registration number: GB128252327.
Email: support@ukunderground.com · Contact form
This page provides the information we are required to make available under the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, together with links to all of our policies.
Our policies
- Terms & Conditions of Sale — how buying from the store works, your cancellation rights and our obligations.
- Returns, Cancellation & Refunds — including the model cancellation form.
- Privacy Policy — what personal data we hold and your rights over it.
- Cookie Policy — the (very few) cookies this site uses.
- Accessibility Statement — our accessibility commitment and how to get help.
Pricing and VAT
All prices shown on this site are inclusive of VAT where applicable. Prices are shown in GBP, EUR or USD depending on your selected currency. The total price, including any delivery charges for physical items, is always shown before you confirm payment.
Complaints
If anything goes wrong, email support@ukunderground.com or use the contact form and we will do our best to put it right promptly. We aim to acknowledge complaints within 2 working days.